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FAQ

FAQ

What does Toner Ink World use my email address for?

We use your email to create an account for you. Also we will be sending you your order receipt as well as all shipping updates. Your email is 100% secure with us. We do not sell or share your information with anyone else.

What Information does Toner Ink World Collect during the ordering process?

We will collect your name, billing address, shipping address, phone number, email address, and payment information. We need to collect this information to help us process your order accurately.

What does Toner Ink World give to other parties?

We may release information if it is necessary to help protect the rights, property, and safety of Toner Ink World and our users. If your account is delinquent for nonpayment we may submit the account information to a collection company for prompt payment.

What kind of guarantee does Toner Ink World have?

Toner Ink World offers a 100% money back guarantee on all products if the product is not performing correctly (return shipping provided by Toner Ink World). For all open box items that have NOT been used and would like to be returned we do charge a 10% restocking fee (return shipping paid by customer).  

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

When shopping with Toner Ink World you can rest assure that all personal identifiable information is secure at all times. We understand the importance of your personal information and strive to keep it protected from misuse.

How much does shipping cost?

We offer free ground shipping for all orders over $75.00. If your order does not meet the requirements for free ground shipping we do offer flat rate ground shipping for $4.99. If you require next day or second day air these shipping methods are available, pricing depends on shipping location.

What payment options do you accept?

We accept Visa, Mastercard, Discover, and American Express. We also accept purchase orders from all companies, schools, and government agencies. Please fax all purchase orders to (800) 506-8339 or email to sales@tonerinkworld.com

How quickly can I expect my order?

You can expect your order between 3-5 days from the day of your order. If you had requested next day or second day air you will receive your order based on the shipping method chosen. Please note that all orders placed after 12 PM central time will be processed the following day.

How do I place an order? / Can I place an order by phone?

You may place an order online by establishing an account which only takes 1 minute to setup. Once created browse our online store for the products you require. If you can not locate the items you require feel free to call us at (800) 733-2863  . Also, you may submit an order via telephone with one of our sales reps between 9 AM - 5PM.

When can I reach Toner Ink World?

You can reach us via telephone at (800) 733-2863 between 9 AM – 5 PM CST. You can reach us by email at info@tonerinkworld.com

 

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